Feedback

The Gravity Forms Feedback Add-On transforms your Gravity Forms entries into a polished, public-facing idea board—complete with voting, filtering, sorting, search, and comments.

Overview

The Gravity Forms Feedback Add-On transforms your Gravity Forms entries into a polished, public-facing idea board—complete with voting, filtering, sorting, search, and comments—so you can collect feedback and prioritize what to build next directly on your WordPress site.

Built for teams who want a lightweight feature or roadmap-style workflow without leaving WordPress, this add-on lets visitors submit ideas through forms on your site and then engage with them on one or more responsive, card-based boards. You can manage statuses from the admin, keep conversations in one place, and use real user votes to guide decisions.

Key Features

  • Voteable Idea Boards: Turn form submissions into cards with vote counts so your community can prioritize what matters.
  • Fast, AJAX-Powered Interactions: Smooth voting and browsing with no page reloads.
  • Search + Filters + Sorting: Help users find ideas quickly with sidebar search, status/topic filters, and sorting (Trending, Latest, Most Votes, Least Votes).
  • Comments on Individual Ideas: Let users discuss and refine suggestions on dedicated idea detail pages.
  • Statuses, Badges, and Topics: Display status badges and topic tags to keep the board organized and transparent.
  • Admin-Friendly Management: Update idea statuses from the Gravity Forms entry list for an efficient moderation workflow.
  • REST API-Driven Frontend: A modern, API-backed interface for board actions and frontend updates.

How It Works

  1. Install and activate the add-on.
  2. Go to Forms → Settings → Ideas and configure your form fields for the board.
  3. Create a form using the add-on fields to collect ideas.
  4. Configure a feed mapping submission data to feedback entries (title, description, category/topics, etc.).
  5. Publish an idea board to any page by adding and customizing the [gf_feedback] shortcode.
  6. Let users submit ideas, vote, filter, and comment—while you manage progress with statuses in the admin.
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Documentation

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Requirements

  • WordPress 6.0+
  • PHP 7.4+
  • Gravity Forms 2.7+

Changelog

0.2.0-alpha.1

  • Added: Action hook gform_feedback_vote_added that fires when a new vote is recorded, passing the entry object, voter type (user, email, cookie, anon), and raw voter value.
  • View more

0.1.1-alpha.3

  • Added: Notification event “Feedback – Idea Pending Approval” that fires after feed processing when idea moderation is enabled.
  • View more

0.1.1-alpha.2

2026-07-22

  • Added: Board Filters plugin setting now supports drag-to-reorder; per-instance overrides via the shortcode filters parameter are documented in the setting description.
  • View more

Changelog — gravityforms/gravityformsfeedback

0.2.0-alpha.1

  • Added: Action hook gform_feedback_vote_added that fires when a new vote is recorded, passing the entry object, voter type (user, email, cookie, anon), and raw voter value.
  • Added: Granular permission controls for who can create comments (everyone, logged-in, admins), who can see comment content, and whether the comment count is shown when content is hidden.
  • Added: "Anyone Providing an Email Address" voting mode with a lightweight email prompt and cross-device duplicate detection.
  • Added: Filters for board sort tabs (gform_feedback_sort_tabs), the email prompt copy (gform_feedback_email_prompt_header, gform_feedback_email_prompt_description), and a shortcode id attribute for the board wrapper element.
  • Added: Feedback Idea Board block that replaces the legacy shortcodes for embedding the idea board.
  • Changed: Plugin settings reorganized into a single Feedback Settings section covering submission, voting, and commenting; Board Settings now focuses on presentation only.
  • Changed: Vote removal is restricted to authenticated users; the server ignores any client-supplied identifiers on removal.
  • Changed: Voter email addresses are hashed (HMAC-SHA256, keyed with the site nonce salt) before being stored in entry meta; existing plaintext identifiers remain valid for deduplication.
  • Changed: Vote endpoint now rate-limited to 10 requests per minute per client.
  • Fixed: Anonymous callers can no longer strip other users' votes by supplying an email that matches a registered account.

0.1.1-alpha.3

  • Added: Notification event "Feedback – Idea Pending Approval" that fires after feed processing when idea moderation is enabled.
  • Added: Notification event "Feedback – Comment Pending Approval" that fires when a new comment is submitted while comment moderation is enabled.

0.1.1-alpha.2

2026-07-22

  • Added: Board Filters plugin setting now supports drag-to-reorder; per-instance overrides via the shortcode filters parameter are documented in the setting description.
  • Added: Feed field mapping now includes a row for each custom property defined in plugin settings, allowing any form field's value to populate a custom property in feedback meta.
  • Added: Custom property values are exposed on feedback items under their slug so sidebar filters work end-to-end for custom properties.
  • Added: Custom property slugs are validated against a reserved list (built-in mapping keys and item keys) and against duplicates to prevent silent collisions.

0.1.1-alpha.1

2026-05-28

  • Initial release

Documentation

Feedback Documentation

Gravity Forms Feedback Add-On turns your Gravity Forms feature request form into a beautiful, public-facing idea board — like ProductBoard or Frill.co, built right into WordPress.

Key Features

  • Transforms Gravity Forms entries into a public-facing, voteable idea board
  • Card-based idea listing with vote counts, status badges, and topic tags
  • AJAX-powered voting (no page reloads)
  • Sidebar with search, status filters, and topic filters
  • Sort by Trending, Latest, Most Votes, or Least Votes
  • Single idea detail view with comments
  • Admin status management from a dedicated Feedback page
  • Full REST API for frontend interactions

Requirements

  • WordPress 6.0+
  • PHP 7.4+
  • Gravity Forms 2.7+

Installation

  1. Upload the gravityformsfeedback plugin folder to /wp-content/plugins/ (or install via Plugins → Add New → Upload Plugin).
  2. Activate Gravity Forms Feedback Add-On from the WordPress Plugins screen.
  3. Go to Forms → Settings → Feedback to configure Board Settings, Voting Settings, Board Filters, Choice Settings, and Custom Properties.
  4. Create and configure a form with necessary fields and a feed to collect ideas.
  5. Create or edit a WordPress page and add the [gf_feedback] shortcode to publish the idea board.

Setting Up the Feedback Add-On

This add-on turns a Gravity Forms “idea” form into a frontend board. Configuration is done in Forms → Settings → Feedback, where you connect the add-on to your form and map fields used to display ideas.

Typical items you’ll configure include:

  • Add-on settings determine defaults voting, commenting, and fields.
  • Field mapping for idea data (title, description, category/topics, status, etc.)
  • Idea board display via the shortcode (and optional shortcode defaults)

Configuring the Add-On Settings

Board Settings

These settings cover general defaults for the add-on including a primary board page, default sort, configuration for moderation and commenting, and a primary page at which you’ll be receiving feedback.

Voting Settings

Configure who is allowed to vote, how votes will be tracked, and whether users are allowed to remove their votes.

Board Filters

Choose which filters appear in the sidebar on your feedback board. Toggle filters on or off, set custom display labels, and drag to reorder. Visible filters and filter order can be overridden per-instance by setting the shortcode parameter filters.

Choice Settings

Define the available choices for feedback properties. Add one choice per line using the format:

Label|choice-value|identifier

Where identifier is an image URL or hex color (e.g. #FF5733).

These populate choices available in the custom Feedback fields that can be added to forms and drive sidebar filter display.

Customer Properties

Create custom filterable properties beyond the built-in ones. Each property becomes available as a sidebar filter and a form field type for mapping from within the feed.

Adding Form Fields

Five new fields will be made available in your form editor under the Advanced Fields section. Target, Type, Importance, Source, and Target will present choices that have been defined from within the add-on settings. This ensures choices are consistent across any forms from which you might gather ideas.

Creating a Feedback Feed

Submissions can be captured to the idea board by creating a feed at Form → Settings → Feedback.

After naming your feed, map submission values to the idea’s title, description, author name, author email, target, type, importance, source, progress, and any custom properties that have been defined in add-on settings.

Optionally, enable conditional logic for the feed.

Using the Shortcode to Publish a Board

To display a feedback board on the frontend:

  1. Add the [gf_feedback] shortcode to any WordPress page.
  2. Visit the page on the frontend to browse ideas, vote, filter, and search.

Optionally, you can customize your board using the following parameters. This gives you the flexibility to manage multiple boards sourced from different forms. This can be useful to present a board per product.

Shortcode Parameters

Optional attributes include:

  • form_id – set the source form (if excluded, ideas are pulled from all forms)
  • per_page – ideas per page (default: 15)
  • sort – default sort (trending, latest, most_votes, least_votes)
  • filters – available and ordered sidebar filters (target, type, importance, source, progress, plus custom properties)
  • meta – available and structured list item identifiers (target, type, importance, source, progress, plus custom properties)
  • accent – hex color for styling the board

Voting, Filtering, Sorting, and Search

The board includes a sidebar for filtering and search, and supports multiple sort modes (Trending, Latest, Most Votes, Least Votes). Voting is AJAX-powered so votes can be cast without reloading the page.

Logging & Troubleshooting

If the board isn’t behaving as expected:

  • Confirm your site meets WP 6.0+ / PHP 7.4+ / Gravity Forms 2.7+.
  • Re-check your configuration in Forms → Settings → Ideas, especially form selection and field mapping.
  • Confirm the page contains the [gf_feedback] shortcode and that caching isn’t serving an outdated version of the page.
  • If interactive actions (vote/filter/search) fail, verify the WordPress REST API is accessible and not blocked by a security plugin/WAF.